Our platform automates the entire check-in process. Guests receive a personalized link before arrival, verify their identity online, and get instant access to their digital room key. Property managers can monitor check-ins in real-time through our dashboard, eliminating the need for physical front desk interactions while maintaining full visibility into guest arrivals.

Our system generates unique, time-limited access codes for each booking. Unlike physical keys, digital codes automatically expire after checkout, eliminating security risks from lost or copied keys. All access events are logged for complete audit trails, and you can instantly revoke access if needed. The system also supports role-based permissions for staff and maintenance personnel.

Property managers typically see 30-40% reduction in front desk staffing costs, as the platform eliminates the need for 24/7 reception coverage. The automated check-in process reduces administrative work by 5-7 hours per week for every 10 units managed. Additionally, the digital key system eliminates expenses related to lost keys, lock replacements, and keycard systems—saving approximately €500-1000 annually per property.

Yes! CheckinSmart is designed to be PMS & Channel Manager agnostic. We integrate with popular systems like WebHotelier, About Hotelier, Guesty, Hostaway, and RentAbility through their APIs. Our flexible architecture allows us to connect with any API-enabled system, meaning you don't need to change your current setup. Implementation typically takes just 3-5 days with minimal disruption to your operations.

Our integrated transportation system allows guests to book taxis directly through their personalized portal. The system pre-fills accommodation addresses and captures all necessary details (passengers, luggage, special requests). As a property manager, you receive these requests through a dedicated dashboard with one-click formatting for taxi dispatchers. The feature increases guest satisfaction while generating additional revenue through optional service fees or partnerships with local transportation providers.

Our platform collects all information required by local regulations, including identification documents (passport/ID scans), contact details, and travel information. The system is fully compliant with GDPR and other privacy regulations. Documents are securely stored and can be automatically submitted to authorities where required. This streamlines the mandatory reporting process while ensuring you remain compliant with local tourism laws without manual paperwork.

Absolutely! The guest portal is fully customizable with your logo, brand colors, and property images. You can personalize check-in instructions with your own photos and directions. The system also allows custom welcome messages, house rules, and amenity descriptions. This white-labeled experience ensures guests associate the convenient digital experience directly with your brand, enhancing perceived value and professionalism.

The integrated meal ordering system creates a new revenue stream without requiring an on-site restaurant. You can partner with local restaurants for commission-based delivery services or offer your own menu items prepared by staff or third-party caterers. Property managers typically see 15-25% additional revenue from food services, while guests appreciate the convenience of ordering meals directly to their rooms. The system manages the entire process from order placement to payment collection.

Properties using CheckinSmart see an average 0.8-point increase in review scores across major platforms. The seamless check-in experience eliminates common friction points like waiting at reception or arriving after hours. The digital concierge provides guests with instant answers to common questions, reducing support calls by approximately 60%. The integrated feedback system also captures guest suggestions during their stay, allowing you to address concerns before they become negative reviews.

Our comprehensive analytics dashboard provides valuable insights including average check-in completion time, most frequently asked questions, popular local attractions, and revenue from additional services. You can track guest engagement with different features and identify optimization opportunities. The system also generates automated reports on occupancy patterns, popular arrival times, and ancillary revenue streams—allowing data-driven decisions to maximize profitability and operational efficiency.