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The Ultimate All-in-One Hospitality Platform Seamless Guest Journey

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Powerful Hospitality Management Suite

Everything you need to deliver exceptional guest experiences while streamlining operations

Smart Property Management
Real-time hospitality management dashboard with property analytics

Gain complete visibility into guest check-ins, room status, and operational metrics in one unified dashboard

Integrated Guest Services
Digital concierge platform with integrated transportation and local experiences

Offer seamless transportation, dining, and local experiences—all through one convenient guest portal

Smart Digital Access
Secure digital key management system for hotels and vacation rentals

Eliminate traditional keys with secure, contactless digital access delivered instantly to guests' devices

Universal Platform Integration

Seamlessly connects with your existing systems—no migration headaches

  • Cost reduction icon
    WebHotelier
  • Time savings icon
    About Hotelier
  • Guest experience icon
    Guesty
  • Guest experience icon
    Hostaway
  • Security icon
    RentAbility
How CheckinSmart Works
Step 1: Guest receives check-in link

Step 1

Booking Retrieval

Bookings are retrieved from your PMS Platform using their APIs

Step 2: ID verification

Step 2

User Login

Guests login to the Platform using their reservation's Name & Phone number

Step 3: Digital key delivery

Step 3

Thats all

Guest can view per room information like check in instructions, door passcode, order a taxi, food, or even book a toor!

Our Guest's Comments
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Jiahua

The recommendation of the restaurants around is good, we had an authentic greek dinner in one of the restaurants.

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Michaela

Nice apartment, hassle-free stay. A big plus was that we could easily arrange a transfer to the airport in the evening.

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Steve

Clean, comfortable,good heating, check in/out very simple and easy 😀 👍 😊

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Dimitris

Είχε θέση πάρκινγκ. Check in χωρίς απαραίτητη παρουσία ιδιωτική.

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James

The rooms are very clean and comfortable, Keyless entry was super easy. Room has a nice, usable kitchen.

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Ofer

Location is good, 15 minutes drive from the airport, seamless check-in and check out, everything worked perfectly. Thank you!

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Ehud

Room was huge, clean and bed was comfortable. Self check-in perfect for the above odd hours.

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Florian

The website with instructions that they created is super helpful. The whole process was super smooth and really helped us out ...

What Our Clients Say

Join hundreds of property managers who've transformed their guest experience

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Avelink Property Managers

"Since implementing CheckInSmart across our properties, check-in time has decreased by 80% and guest satisfaction scores have increased dramatically. The integrated services have also generated 35% more revenue through our local partnership recommendations. It's completely transformed how we operate."

Start Your Hospitality Transformation

Discover how CheckInSmart can automate your operations and delight your guests

Complete Property Management Dashboard

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Real-Time Guest Check-In Dashboard

Total Visibility & Control Over Your Guest Experience

Our intuitive dashboard gives property managers actionable insights while maintaining a seamless contactless experience for guests.

  • Real-Time Monitoring: Track which guests have accessed their personalized check-in portal
  • Compliance Automation: Monitor EU-compliant identification verification status automatically
  • Guest Preparation: See which guests have reviewed accommodation-specific check-in instructions
  • Access Management: Know exactly which guests have received their digital door codes
  • Flexible Access: Generate bypass links for seamless guest access during travel disruptions
  • Secure Document Storage: Access submitted identification documents through encrypted storage
  • Customizable Interface: Adjust date ranges and views with intuitive calendar controls

Integrated Taxi & Transfer Services Dashboard

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Integrated Taxi Services Dashboard

Complete Transportation Management for Your Guests

Our integrated dashboard gives property managers full visibility into guest transportation requests while maintaining a contactless experience.

🧑 Name: Marcus Thompson
📞 Phone: 18443567912
🤼 Persons: 3
📍 From: 🏠Boutique Studios & Apartments
📍 To: 🛫Athens International Airport
🕒 Time: 2025-05-18 06:45
💼 Medium luggage: 2
🧳 Large luggage: 1

One-click copy format to send directly to drivers

  • View and manage each individual taxi request in real-time
  • Copy formatted request details to send directly to cab drivers
  • Access comprehensive transfer details including pickup location, destination, and luggage
  • Track email confirmations and reminders sent to guests
  • Manage cancellations and special requests efficiently
  • Generate bypass links for seamless guest access
  • Adjust date ranges with intuitive calendar controls

Smart Digital Key Management System

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Digital Key Management Dashboard

Revolutionary Access Control for Modern Properties

Our advanced digital key management system enhances security while simplifying operations for property managers and staff.

  • Dynamic Passcode Generation: Unique codes created for each booking, eliminating security risks of reused codes
  • Comprehensive Lock Management: View and control all property locks from one dashboard
  • Detailed Lock Information: Monitor battery status, connection health, and access history
  • Real-time Passcode Control: Create, modify, or revoke access instantly
  • Automatic Expiration: Codes deactivate automatically after checkout for enhanced security
  • Access Logs: Complete audit trail of all entries for security monitoring
  • Staff Management: Create limited-time access codes for maintenance and cleaning personnel

Automated Booking Retrieval System

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Booking Retrieval System

Seamless Data Synchronization from Your PMS

Our advanced API integration system automatically retrieves all booking information from your property management system, eliminating manual data entry and ensuring accuracy.

  • Real-time Synchronization: Booking data is updated within seconds of changes in your PMS
  • Incremental Updates: Only retrieves changed data since the last sync, reducing API calls
  • Comprehensive Data: Pulls guest details, room assignments, check-in/out dates, and special requests
  • Error Handling: Advanced validation ensures data integrity across systems
  • Universal Compatibility: Works with any PMS or Channel Manager that offers an API
  • Secure Transfer: All data is encrypted in transit with industry-standard protocols
  • Audit Logging: Complete history of data synchronization for troubleshooting

Simplified Guest Login Process

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User Login Interface

Hassle-Free Authentication for Your Guests

Our intelligent login system makes guest access simple while maintaining strong security, with flexible name and phone number matching to accommodate common typing errors.

  • Forgiving Authentication: Smart algorithm allows for common typos in name and phone number entries
  • Branded Experience: Your company logo and name featured prominently for guest recognition
  • Instant Support Access: One-click buttons to contact reception via WhatsApp, Viber, or phone
  • Mobile Optimized: Responsive design works perfectly on any device size
  • No App Download Required: Web-based interface eliminates friction of app installation
  • Secure Access Control: Prevents unauthorized access while simplifying the experience for legitimate guests

Your Seamless Guest Experience

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Personalized Guest Website

Everything Guests Need in One Mobile-Friendly Portal

Once logged in, guests receive instant access to a comprehensive digital concierge experience tailored to their specific room and booking details.

  • Check-in Instructions: Detailed step-by-step directions with images for finding and accessing their accommodation
  • Digital Door Access: Secure door passwords and access codes delivered instantly to guests' phones
  • Room Service: Browse and order meals directly to their room with multiple payment options
  • Transportation: Book taxis and airport transfers with accurate address information pre-filled
  • Local Experiences: Book guided tours and discover local attractions with one click
  • Stay Information: Clear display of check-in/out dates and times for reference
  • Interactive FAQs: Instant answers to common guest questions about accommodation and amenities
  • Points of Interest: Curated list of nearby restaurants, cafes, and attractions with direct map links
  • Direct Communication: One-click contact with reception over any Channel
  • Feedback System: Easy way for guests to share suggestions or concerns during their stay
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